Each store should clearly describe its returns and complaint policy, so the customer has no doubt how to proceed in case of withdrawing from the contract or filing a complaint about a purchased product.
To make a complaint, please follow the steps below:
1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer’s name, e-mail address, phone number, product ID and description of defect, Reason For Returning, Order Id, date of purchase.
2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.
Please send the faulty goods to the following address:
4136 AVADH TEXTILE MARKET,OPP NEW BOMBAY MARKET , SURAT
You can also contact our Customer Service,
You have to return self courier to given address within 2 days of delivery date. Return courier charge will be bear by customer
Return of the goods
In accordance with applicable law, you have 2 days to return the goods. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with invoice, then send it back to the following address:
4136, AVADH TEXTILE MARKET,OPP NEW BOMBAY MARKET , SURAT
No return policy for offer product
After received return courier our quality team will check return courier and then Within 5 working days We replace product same new product and then send to customer address
After received return product refund will be initiate to lehega saree wallet account / bank account account within 48 hours
Offer product There is no return /Replacement policy available